Shipping Policy

What is the delivery time?
The delivery period consists of two periods:
• Processing time:
Within 1 business day of your order, it will be checked, approved and packed. Your package will then be prepared for shipment.
• Delivery time:
United Kingdom : 8-14 workdays

Shipping is provided by (DHL)
*All shipping times do not include customs delays. Delays may occur during busy periods such as Christmas, Black Friday and New Year.

WHAT DOES SHIPPING COST?
We offer our customers free premium shipping worldwide. This includes insurance in case of theft, loss or damage of the package.

WHERE IS MY PACKAGE?
After the package is shipped, you will receive an email with a tracking number.
You can track your order here: https://twentysevn.com/apps/parcelpanel
For logistical reasons, the shipment may be sent in several partial shipments.

MY TRACKING NUMBER IS NOT WORKING?
It may take up to 5 business days to update the site. We ask for your patience. If the tracking does not provide information, please contact us.